Internet giant Zillow.com revealed in an earnings call last week that the company has yet to resolve its on-going dispute with the Consumer Financial Protection Bureau about its co-marketing program. The slow pace of negotiations suggests that Zillow believes the CFPB lacks the means to credibly threaten the company.
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Most prospective home buyers begin their search on the internet, probably landing on Zillow.com at some point. That website gives possible values—called “Zestimates”—for nearly all houses in the country. Problems can arise if a property’s listing price and the corresponding Zestimate differ by a lot. Can a seller sue Zillow in that situation? A federal court in Illinois recently said “no,” but that might not be the end of the story.
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